Pioneer Techs RatesOur services break down into three categories - on-site, remote, and drop-off. Below they are broken down into these categories. | ON-SITE SERVICE RATES | | Service | Rate | Rate Type | Terms | | Home On-site Service | $65.00 | Per Hour Labor | One hour minimum; 30 minute increment charges after first hour. Non-Specialty Work | | Business On-Site Service | $85.00 | Per Hour Labor | One hour minimum; 30 minute increment charges after first hour. Non-Specialty Work | | Specialty Work | $100.00 | Per Hour Labor | Includes Servers, Outside Wireless, Enterprise Work. Determined by Technician if needed. | | Mileage Charge | $1.00 | Per mile | After 30 miles of one-way travel, overage may be charged. This is one-way only. |
| REMOTE SERVICE RATES | | Service | Rate | Rate Type | Terms | | General Remote Service | $25.00 | Per 30 Minute Block - Labor | One Block Minimum; Requires computer to have functional high-speed internet access; Only covers software issues. | | Virus / Spyware Removal Flat Rate | $125.00 | Flat Rate Labor | Covers removal of malware (virus/spyware included); Provides 14 Day Warranty provided updated protection is on machine or purchased. Includes 2.5 Hours of Removal Time but in flat rate form; overage is not penalized. Should an on-site or drop-off be needed fee is credited towards on-site or drop-off. | | Hardware Diagnostics | $75.00 | Flat Rate - Includes Mailing of Discs | Service includes mailing user 3 Discs to perform a hardware diagnostics over the phone and remote for rest of work. Limited; Eligibility determined by Technician |
| DROP-OFF SERVICE RATES | | Service | Rate | Rate Type | Terms | | Desktop Diagnostics | $50.00 | Flat Rate Labor | Tests all hardware to find issue or what is causing problems. Does NOT fix issue; recommended on every drop-off since a failing device may not show itself immediately. | | Desktop Repair | $50.00 | Flat Rate Labor | Covers all labor needed to correct issue. This is a per service order basis; does not cover issues not stated or found on a service order. | | Desktop Flat Rate - Diagnostics & Repair | $100.00 | Flat Rate Labor | Covers Diagnostics, Repair, and FREE Cleaning. Labor only. | | Laptop Diagnostics | $75.00 | Flat Rate Labor | Tests all hardware to find issue or what is causing problems. Does NOT fix issue; recommended on every drop-off since a failing device may not show itself immediately. | | Laptop Repair | $75.00 | Flat Rate Labor | Covers all labor needed to correct issue. This is a per service order basis; does not cover issues not stated or found on a service order. Excludes DC Jack repair (Jack Repair considered specialty work). | | Laptop Flat Rate - Diagnostics & Repair | $150.00 | Flat Rate Labor | Covers Diagnostics & Repair Labor | | Memory Install | $15.00 | Flat Rate Labor Per Machine | Cover installation of computer memory. | | Data Backup | $50.00 | Flat Rate | Per 30GB. Max charge of $150. | | Windows Reload | $50.00 | Flat Rate | Basic Windows & Drivers Reload. No Diagnostics, Software installation, or other add-ons included. | | Hardware Install | $25.00 | Flat Rate per device | Installation of physical device and related driver; per device. | | Data Recovery - Basic | $200.00 | Flat Rate | Basic Recovery. Media has to be accessible from Windows. If data is unrecoverable then rate is reduced to $50 minimum / If data is partially recoverable (less than 50%), rate is reduced to $100. More than 50% recovery rate is full $200.00. Storage (DVDs, USB Drives, etc) are extra and not included in labor service. | | Data Recovery - Advanced Lab | Varies | Varies | To be determined by Ontrack Recovery Partner | | HotShot Computer Pickup/Drop-Off Service | $50.00 | Flat Rate - One-Way | One-way pickup or drop-off of machine. Does not include any configuration, assembly, or connecting/disconnecting of cables. Computer needs to be ready for pickup. No longer than 10 minute delay in home and limit of 10 lbs. Performed by Hotshot Messaging & Courier Services. |
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Pioneer Techs Computer Repairs:
Our mission is to fix computers and do it in a way that it stands out from the rest. We have setup our onsite computer repair services for Katy, TX and surrounding areas to stand out by our quality works, excellent technicians, and specialties that benefit the customer.
Many know Pioneer Techs as a company dedicated to always being friendly, courteous, and knowledgeable in our field. We set the bar high for our competitors so that we are five steps ahead of them. Come and see how getting your computer repaired doesn't have to be a painful experience. We repair your computer the way it should be.
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